Contact Us


02 9585 3000



1/29-33 Pitt Street

Office Hours:

8am to 5pm - Monday to Friday

Online Enquiry

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Charter of Aged Care Rights


From 1 July 2019, providers must give consumers a copy of the new Charter of Aged Care Rights.

The Charter is signed by the provider, and they must ensure that the consumer or their authorised person has been given a reasonable opportunity to sign a copy of the Charter.

The purpose of requesting the consumer’s signature is to allow them to acknowledge they have received the Charter and had assistance to understand it. Consumers are not required to sign the Charter and can commence, and/or continue to receive care and services, even if they choose not to sign the Charter.


Please click here to download a copy to sign and return to us.


Aged Care Commission

For more information on the Commission into Aged Care - click here to visit The Aged Care Quality and Safety Commission website.


Consumer Registration Form 

Download and print our Consumer Registration form and post it to 1/29-33 Pitt Street Mortdale NSW 2223, or alternatively complete the online Consumer Registration Form then email it to us at, with the completed 5-page form for assessment. 



Need and Advocate?

An advocate is a person who has the authority of the consumer and who represents their interests. An advocate can be a family member, a friend or an agency appointed by of for the consumer.


The National Aged Care Advocacy Program (NACAP) provides free and confidential advocacy support for older people and their carers, Call 02 6289 1555 or Free call 1800 020 103 between 8.30am and 5.30pm, Monday to Friday, except on public holidays.


Or you can write to the:

      Department of Health and Aged Care

      GPO Box 9848

      Canberra ACT 2601

Or you can go their website:


Our Brochures & Flyers


To open and download our brochures click on the images below.





Interpreting Services

St George Community Transport employ staff and recruit volunteers who can speak different languages including:

  • Cantonese
  • Mandarin
  • Macedonian
  • Hindi
  • Indonesian
  • Swedish
  • Arabic
  • some South African Dialects

If you required a language translator, call the Translating and Interpreting Service (TIS) on 131 450. They cover over 100 languages and provide this service 24 hours a day, 7 days a week for a cost of a local call. Some services in the area are funded to provide services to specific cultural, religious, language groups.

They can be contacted on:

  • Jewishcare: 1300 133 660
  • Greek Welfare: 9516 2188
  • Australian Nursing Home Foundation: 8741 0218
  • Sydney Multicultural Community Services: 9663 3922

Google Translate

We have a google translate service available for this website via the dropdown menu at the top right corner. 


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