Phone:
02 9585 3000
Email:
AskUs@stgct.org.auAddress:
1/29-33 Pitt Street
MORTDALE, NSW 2223
Office Hours:
8am to 5pm - Monday to Friday
From 1 July 2019, providers must give consumers a copy of the new Charter of Aged Care Rights.
The Charter is signed by the provider, and they must ensure that the consumer or their authorised person has been given a reasonable opportunity to sign a copy of the Charter.
The purpose of requesting the consumer’s signature is to allow them to acknowledge they have received the Charter and had assistance to understand it. Consumers are not required to sign the Charter and can commence, and/or continue to receive care and services, even if they choose not to sign the Charter.
Please click here to download a copy to sign and return to us.
For more information on the Commission into Aged Care - click here to visit The Aged Care Quality and Safety Commission website.
Download and print our Consumer Registration form and post it to 1/29-33 Pitt Street Mortdale NSW 2223, or alternatively complete the online Consumer Registration Form then email it to us at reception@stgct.org.au, with the completed 5-page form for assessment.
Need and Advocate?
An advocate is a person who has the authority of the consumer and who represents their interests. An advocate can be a family member, a friend or an agency appointed by of for the consumer.
The National Aged Care Advocacy Program (NACAP) provides free and confidential advocacy support for older people and their carers, Call 02 6289 1555 or Free call 1800 020 103 between 8.30am and 5.30pm, Monday to Friday, except on public holidays.
Or you can write to the:
Department of Health and Aged Care
GPO Box 9848
Canberra ACT 2601
Or you can go their website:
https://www.health.gov.au/our-work/national-aged-care-advocacy-program-nacap
Our Brochures & Flyers
To open and download our brochures click on the images below.
St George Community Transport employ staff and recruit volunteers who can speak different languages including:
If you required a language translator, call the Translating and Interpreting Service (TIS) on 131 450. They cover over 100 languages and provide this service 24 hours a day, 7 days a week for a cost of a local call. Some services in the area are funded to provide services to specific cultural, religious, language groups.
They can be contacted on:
We have a google translate service available for this website via the dropdown menu at the top right corner.
To join the association complete the form and return it to the STGCT office. Membership Application and Renewal Form
Charter of Care Recipients’ Rights and Responsibilities – Home Care
Consumer User Rights & Responsibilities Procedure
Duty of Care and Dignity of Risk Policy
Duty of Care and Dignity of Risk Procedure
Privacy & Confidentiality Policy
Privacy & Confidentiality Procedure
Consent to Store & Share Information_Media Release Form
NDIS Easy to Read Service Charter
Accident, Injury, and Incident Procedure
Accident Injury Incident Report
For further reference documents please call the office on 9585 3000.
Home Care Package Transport Fees
Subsidised Vehicle Hire Fee Schedule
For further pricing information please call the office on 9585 3000.